Last Updated: March 5, 2026
This Privacy Policy describes how TapReply ("Company," "we," "us," and "our") collects, uses, and shares your information when you use our mobile application and website at https://tapreply.app (collectively, the "Services").
By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
1.1 Information You Provide
- Account Information: When you sign in using Apple Sign In, we receive your name and email address (or a private relay email if you choose to hide your email). We do not receive or store your Apple ID password.
- Personalization Settings: Custom name, gender, and tone preferences you configure within the app.
- Support Inquiries: Information you provide when contacting us for support.
1.2 Information Collected Automatically
- Screenshots and Images: When you use TapReply, you provide screenshots of conversations for AI analysis. Text is extracted locally on your device using Apple's Vision framework (OCR). The extracted text is sent to our backend API for AI processing. We do not store your screenshots or the extracted text after processing is complete.
- Usage Data: We collect anonymized usage analytics to improve the app experience, such as feature usage frequency and app performance metrics.
- Crash Reports: We use Sentry to collect crash reports and diagnostic data to identify and fix bugs. This may include device type, operating system version, and error stack traces. No personal conversation data is included in crash reports.
1.3 Information from Third Parties
- Apple Sign In: Authentication data provided by Apple when you sign in.
- Payment Information: Subscription and purchase data managed by Apple through the App Store and processed via RevenueCat. We do not directly collect or store your payment card details.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Services
- Generate AI-powered reply suggestions based on your conversation context
- Personalize responses based on your tone and style preferences
- Process subscriptions and manage your account
- Diagnose technical issues and fix bugs
- Respond to your support requests
- Comply with legal obligations
3. How We Process Your Data
3.1 Screenshot and Conversation Processing
TapReply's core functionality works as follows:
- You select or capture a screenshot of a conversation on your device.
- Text is extracted locally on your device using Apple's Vision framework (on-device OCR). The screenshot image itself is not sent to our servers.
- The extracted text is sent to our secure backend API, which uses AI to analyze the conversation context and generate reply suggestions.
- Reply suggestions are returned to your device.
- The extracted text and generated replies are not stored on our servers after the response is delivered. Processing is ephemeral.
3.2 Data Retention
- Account Data: Retained as long as your account is active. You may request deletion at any time.
- Conversation Data: Not retained. Processed in real-time and discarded immediately after generating replies.
- Crash Reports: Retained for up to 90 days for debugging purposes.
- Usage Analytics: Retained in anonymized form.
4. Third-Party Services
We use the following third-party services to operate TapReply:
| Service | Purpose | Data Shared |
|---|
| Supabase | Authentication and backend infrastructure | Account information, authentication tokens |
| RevenueCat | Subscription and purchase management | Anonymous user ID, purchase receipts |
| Sentry | Crash reporting and error tracking | Device info, OS version, error logs |
| Apple (Sign In with Apple) | User authentication | Name, email (or private relay) |
| Apple (App Store / StoreKit) | Payment processing | Purchase transactions (managed by Apple) |
Each third-party service operates under its own privacy policy. We encourage you to review their policies.
5. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Encrypted data transmission (HTTPS/TLS)
- Secure authentication via Apple Sign In and Supabase Auth
- Row-level security on our database
- Optional biometric lock (Face ID / Touch ID) within the app for additional privacy
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate personal data.
- Deletion: Request deletion of your personal data and account.
- Portability: Request your data in a portable format.
- Objection: Object to processing of your personal data.
- Withdrawal of Consent: Withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us at support@tapreply.app.
7. Children's Privacy
The Services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under 18, we will take steps to delete that information.
8. International Data Transfers
Your data may be processed in the United States and other countries where our service providers operate. By using the Services, you consent to the transfer of your information to these countries, which may have different data protection laws than your country of residence.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: